This Privacy Policy explains how SIMF Real Estate Platform (the “Site”) collects, stores, processes, and protects your personal information. By using the Site, you agree to the practices described in this Policy. If you do not agree with this Policy, you should not use the Site.
The Site is a real estate listing platform that allows users and agents to publish property information and, from time to time, participate in optional virtual activities such as Simfies collection games.
We may collect information that you voluntarily provide when using the Site, including:
When you browse or use the Site, we automatically collect technical information such as:
The Site may include optional virtual activities or mini-games, such as “Collect the Collection” involving virtual characters or items called “Simfies.” When you interact with Simfies features, we may collect:
Participation in Simfies Games is entirely optional and does not affect your ability to use the main Site features, browse listings, or access your account.
We may use the information we collect for the following purposes:
The Site uses cookies and similar technologies to manage user sessions, remember preferences, authenticate users, and analyze usage. You may disable cookies in your browser settings; however, some features of the Site may not function properly if cookies are disabled.
The Site and its databases may be hosted on servers physically located in the United States or in the European Union. The specific hosting location may change from time to time at the discretion of the Site owner in order to improve performance and access speed for end users. Changing the physical server location does not reduce the level of protection applied to your data.
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
Property listings, profile information, and images that you publish on the Site may be visible to all visitors of the Site.
When you publish property listings, upload images, or add profile details, this information may become publicly available on the Site. You are responsible for ensuring that the information you publish is accurate, lawful, and does not infringe any third-party rights.
You can edit or delete your content from your account where such options are provided. However, copies of your content may remain available for a limited time in cached or archived pages managed by third parties beyond our control.
The Site Administration may impose limits on the number, size, format, or resolution of files uploaded to listings or profiles. These limits are implemented to maintain performance, security, and storage efficiency. Files that exceed these requirements or negatively affect system performance may be rejected, compressed, or removed.
We retain your personal information for as long as your account remains active or as needed to provide you with the services of the Site.
You may delete your account at any time from the “Settings” section of your profile. When you choose to delete your account, we will permanently delete your user profile and all associated personal information from our servers without the possibility of recovery. After deletion, you will no longer have access to your listings, profile data, messages, or any other account-related information.
From time to time, the Site may feature optional virtual activities or mini-games, including “Collect the Collection” and similar experiences involving Simfies. These Simfies elements may appear across various pages of the Site in a random manner.
The following principles apply to Simfies features:
The Site may contain links to third-party websites, including websites that users or agents add in their profiles or property listings. These links are provided solely for convenience and do not constitute our endorsement, sponsorship, or recommendation of any third-party site or its content.
Any website link that a user or agent chooses to publish is their sole responsibility. We do not control and do not routinely review such external websites. We are not responsible for the availability, accuracy, legality, security, or content of any third-party site, nor for any loss or damage that may result from your visit to or use of such sites. You access third-party websites entirely at your own risk.
Agent Accounts may display business-related information such as company name, office address, and website links. All such information is provided voluntarily by the agent and becomes publicly accessible. The Site does not verify the accuracy, authenticity, or legality of this business information, and assumes no responsibility for any outcomes resulting from its use.
We do not guarantee uninterrupted, error-free, or always-available access to the Site. Access to the Site may be temporarily or permanently unavailable due to maintenance, server failures, network problems, domain or DNS issues, outages of hosting providers, or failures of third-party services used by the Site.
We are not responsible for any inability to access the Site, loss of data, or any other consequences caused by internet connectivity problems, routing issues, third-party service disruptions, or other technical reasons beyond our reasonable control.
All property listings and related information (including descriptions, prices, photos, availability, and external links) are created and provided by users or agents. The accuracy, completeness, legality, and timeliness of any listing are the sole responsibility of the author of that listing.
We do not independently verify the content of listings and cannot guarantee that any information displayed on the Site is accurate, up to date, or suitable for your particular needs. You should always perform your own checks and due diligence before making any decisions based on information from the Site. For more details, please refer to our Terms of Service.
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
To exercise these rights, you can use the tools available in your account (such as the “Settings” section) or contact us via the Contacts page.
The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from individuals under 18 years of age. If you believe that a child has provided us with personal information, please contact us so that we can delete it.
To the maximum extent permitted by law, the Site and all related services are provided on an “as is” and “as available” basis. We make no guarantees that the Site will meet your expectations, that it will always be secure or error-free, or that any data processed through the Site will always be available or recoverable.
We shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, business, data, goodwill, or other intangible losses, arising out of or in connection with:
You use the Site entirely at your own risk.
We may update, modify, or replace this Privacy Policy from time to time. Any changes will be posted on this page and will become effective when published. Your continued use of the Site after any changes have been posted will constitute your acceptance of the updated Policy.
The Site Administration may modify, add, or remove any part of this Privacy Policy at any time, without prior agreement with or notice to users.
If you have questions about this Privacy Policy or wish to make a privacy-related request, please visit our Contacts page and use the contact options provided there.
Last updated: November 28, 2025.
English (US)
Spanish